| Author(s) :- Cyrus Gonda and Kalim Khan | Format :- Paperback |
| Publisher :- Embassy Books (2010) | Pub. Date :- 0000-00-00 |
| ISBN-13 :- 9789381860632 |
About the Author Dr. Kalim Khan is the director of Rizwi Institute of Management. He is a much sought after trainer in the corporate world and the co-author of two best-selling books on customer experience and marketing. Prof Cyrus M. Gonda is H.O.D. with Rizwi institute of Management, a visiting faculty with various managment schools and a popular corporate trainer as well.